Returns & Refunds

You can't know how comfortable our underwear is until you try it on. We agree and that's why we offer our 14 Day Money Back Guarantee! If you don't like the comfort of your first pair of Beech Underwear for any reason, just send us a refund request to contact@beechwear.com.

By placing an order through Beechundies you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to domestic (UAE) country.

A. 14 DAY RETURN POLICY

We have a 14-day return policy, which means you have 14 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Please note that all refunds and exchanges are applicable to one item per order and only on your first order

B. RETURN PROCESS

To start a return, you can contact us at contact@beechwear.com or call us at +971507200600. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

C. DAMAGED AND WRONG PRODUCTS OR ISSUES

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

To return your product, you an contact us at contact@beechwear.com or call us at +971507200600.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

D. EXCHANGES

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at  contact@beechwear.com or call us at +971507200600.

E. RESTOCKING FEE 

We do not charge a restocking fee on returns. You will however be charged for the delivery fee. 

F. REFUNDS

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.